Request a Quote from Souther Architectural Cast Stone
Souther Architectural Cast Stone Products - custom columns, balustrades, pool coping, steps

Terms & Conditions

Quotes:  For pricing, call or email our office with desired product description, quantities and shipping address. We will prepare a written quote and return it for your approval within one to five days depending on the project size. The client is responsible for verifying all final quantities and dimensions.

Ordering Instructions:  A 50% deposit is required on all orders. The balance, including freight, is payable prior to shipping. To order, review your quote for accuracy and completeness, sign approval where indicated and return to us by fax or mail along with your deposit. We accept personal checks for deposits. No order will be placed until we have received your signed quote, deposit and approved shop drawings. Lead time is thirty (30) days for most catalog orders and sixty (60 ) days for custom orders. This includes time for set-up, production, and ten (10) days for curing needed before shipping.

Colors:  Cast stone varies in color and texture, due to certain characteristics that are inherent in the natural material used to produce the product. These variances are not considered flaws, but enhance the natural beauty of the stone.

Custom Orders:  Custom items and sizes are available and will be priced per your specifications. Please send us detailed specifications for all custom orders, along with any pertinent drawings or details. Based upon the information received, an estimate will be prepared for your approval. There is a one-time mould charge for all custom work. Custom orders cannot be canceled once production has begun.

Shipping:  Crating and handling are included in shipping charges on orders of $ 1,000 or more. Orders of less than $1,000 dollars will be priced separately. Depending on the size, your order will be shipped in enclosed crates via a common carrier or palleted and shrink-wrapped on a dedicated flatbed. Off-loading is the customer's responsibility. We strongly recommend having adequate equipment and/or personnel on hand to unload your shipment.

Claims:  You should inspect all pieces as soon as possible for damages that may have occurred during shipping. Any damage should be noted on the drivers bill of lading and reported to us in writing within one week. Please note the pieces that sustained damage and the nature of the damage. Souther Architectural Cast Stone will replace pieces that were damaged during shipping. A photograph of the damage may be required for our claims department.

Warranty:  Cast limestone products are warranted to be free from manufacturing defects except those related to natural color variations (explained above). Warranty does not cover items used for purposes other than originally intended. Warranty is limited to replacement or repair of defective materials only and does not cover labor costs associated with the removal and or replacement thereof. Warranty does not cover damage resulting from building or wall settlement, contact with chemicals, paint, or failure to maintain properly after installation.

For any other questions please contact Souther Architectural Cast Stone, Inc. directly via phone at 760-754-9697 or email: .

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